Return & Refund Policy

🛍 Radizest Tea Return Policy

At Radizest, your satisfaction is our priority. If you’re not completely happy with your purchase, here’s how we can help:

✅ Returns Eligibility

• You may return unopened and unused products within 7 days of delivery.

• Items must be in their original packaging and in sellable condition.

• We do not accept returns on opened tea packets due to health and safety concerns.

🚫 Non-Returnable Items

• Used or opened tea sachets.

• Items purchased during promotional sales (e.g., discounted or clearance items).

💳 Refunds

• Once we receive and inspect your return, your refund will be processed within 7 business days.

• Refunds will be issued to your original payment method.

🚚 Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to a damaged or incorrect item.

📩 To initiate a return:

Please email [email protected] with your order number and reason for return.